Frequently asked questions
Where does VerraHomes ship?
We ship within the United States and internationally. Shipping times and fees vary depending on your location.
How long does order processing take?
Orders are processed within 1–3 business days before being shipped.
How long does shipping take?
Orders typically arrive within 7–16 business days after shipment.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or holidays.
What is your return policy?
We accept returns within 14 days of delivery, provided items are unused, unassembled, and in original packaging.
For full details, please review our Return & Refund Policy.
How do I start a return?
To request a return, contact us at verrahomes@gmail.com with your order number and reason for return.
Our team will provide return instructions once your request is approved.