Shipping policy

VerraHomes Shipping Policy

Order Processing

At VerraHomes, all orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended. If any significant delays occur, we will notify you by email.

Shipping Regions

VerraHomes ships within the United States and internationally. We may not be able to ship on certain locations if it is internationally.
Shipping times, fees, and customs regulations may vary by destination.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on destination, and weight

United States & International Orders

Standard Shipping: 7–18 business days, it may potentially be shorter if the warehouses are located nearby.
Shipping time may be longer if shipped internationally
All delivery windows are estimates and may vary due to customs processing, holidays, carrier delays, or local postal service conditions.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, VAT, or other taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in product or shipping prices.

Customs processes vary by country; VerraHomes is not responsible for delays caused by customs or local authorities.

Shipment Confirmation & Tracking

Once your order ships, a Shipment Confirmation email will be sent with your tracking number(s).
Tracking may take up to 24 hours or longer to update after your order is dispatched.

Lost, Damaged, or Stolen Packages

VerraHomes is not liable for packages that are lost, stolen, or damaged during transit.
For delivery issues, please contact the shipping carrier directly.
You may also reach out to us a for assistance.

Incorrect Address

Please ensure that all shipping information is entered correctly at checkout.
VerraHomes is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Once you place an order, changes can NOT be made.

If an order fails to be delivered due to incorrect or insufficient shipping details provided by the customer, we cannot process a replacement for the order and have the right to refuse a refund. check your shipping details before completing the order.